Error 24 – Motor System Issue

Error 24 on your Meet One eTrike indicates a potential issue with the motor system.

To help identify and resolve the problem, please follow the steps below.

✅ Troubleshooting Steps

1. Motor Wiring Check 
   Inspect the motor wiring for cracks or worn insulation 
   Damaged wiring may cause intermittent issues or trigger error 24 
    
2. Listen for Unusual Sounds 
   Recall if you noticed any strange noises from the motor before the issue occurred 
   Unusual sounds can help identify potential mechanical or electrical problems 
    
3. Reconnect Motor 
   Cables Turn off the battery 
   Unplug and securely reconnect all motor cables 
   Ensures proper connection and prevents false error triggers
    
4. Consider Special Circumstances 
   Think about recent riding conditions such as: Riding in the rain Sudden stops Climbing steep hills Environmental factors or stress on the motor may contribute to error 24 

📹 Optional: Record and Share

If possible, record a short video showing the above checks Share the video with Meet One Customer Support via email or Google Drive This helps the support team diagnose the issue more quickly

❓ Need More Help?

Your cooperation helps us restore your eTrike to its best condition.

If the problem persists or you need further guidance, contact Meet One Customer Support.